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Terms of Service

Last update: April 2, 2025

1. Introduction

Welcome to NEODESK.IO. These Terms and Conditions ("Terms") govern your use of our SaaS-based image management platform. By accessing or using NEODESK.IO, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

2. Definitions

  • "Platform" refers to NEODESK.IO and all related services.

  • "User" refers to any individual or entity using the platform.

  • "Content" refers to any images, metadata, or other data uploaded to the platform.

  • "Subscription" refers to any paid plan or service provided by NEODESK.IO.

3. Account Registration and Responsibilities

  • Users must provide accurate and complete information when registering.

  • You are responsible for maintaining the security of your account credentials.

  • NEODESK.IO is not liable for unauthorized account access resulting from user negligence.

4. Use of Services

  • You may not use NEODESK.IO for unlawful purposes or in a manner that disrupts the platform.

  • Users must ensure that uploaded content complies with applicable laws and does not infringe on third-party rights.

  • NEODESK.IO reserves the right to suspend or terminate accounts violating these Terms.

5. Subscription and Payments

  • Certain features require a paid subscription. By subscribing, you agree to pay the associated fees.

  • Payments are processed securely through third-party providers.

  • Refund policies are outlined separately and may be subject to applicable consumer protection laws.

6. Intellectual Property

  • Users retain ownership of their uploaded content.

  • By using the platform, you grant NEODESK.IO a limited license to process, display, and store your content for service functionality.

  • NEODESK.IO retains all intellectual property rights to its software, trademarks, and branding.

7. Data Protection and Privacy

  • We collect and process user data per our Privacy Policy.

  • NEODESK.IO implements security measures to protect user data but cannot guarantee absolute security.

8. Service Availability and Limitations

  • We strive to maintain uninterrupted service but do not guarantee uptime or error-free functionality.

  • NEODESK.IO may perform maintenance, updates, or discontinue services with prior notice where possible.

9. Liability and Disclaimers

  • NEODESK.IO is provided "as is" without warranties of any kind.

  • We are not responsible for any data loss, service interruptions, or indirect damages resulting from platform use.

  • Users assume all risks associated with uploading and sharing content on the platform.

10. Termination

  • Users may terminate their accounts at any time.

  • NEODESK.IO reserves the right to terminate or suspend accounts violating these Terms or engaging in fraudulent activities.

11. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Germany.

  • Any disputes shall be resolved through negotiation or, if necessary, legal proceedings in a competent German court.

12. Changes to These Terms

NEODESK.IO may update these Terms periodically. Continued use of the platform constitutes acceptance of the changes.

13. Contact Information

For questions regarding these Terms, contact us at:

If you have any questions regarding this Privacy Policy, please contact us at:
Email: contact@neodesk.io
Address: NEODESK.IO, Gottwaldstraße 17, 45525 Hattingen, Germany