1. Introduction

Welcome to NEODESK.IO. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

NEODESK.IO
Gottwaldstraße 17, 45525 Hattingen, Germany
Email: contact@neodesk.io

3. Information We Collect

We collect the following types of data:

• Account Information: Name, email address, and payment details when you register.
• Uploaded Content: Images, metadata, and versioning data you store on our platform.
• Usage Data: IP address, browser type, device information, and interaction logs for service improvement.
• Cookies and Tracking Technologies: To enhance user experience and analyze site performance.

4. How We Use Your Data

We use your data for the following purposes:

• To provide and maintain our services.
• To improve user experience and platform functionality.
• To process payments and invoices.
• To ensure security and prevent fraud.
• To comply with legal obligations.

5. Data Sharing and Third-Party Services

We do not sell your data. However, we may share data with:

• Payment processors for handling transactions.
• Hosting providers for secure data storage.
• Analytics providers for service optimization.
• Authorities if required by law.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete or anonymize your data unless legal obligations prevent us from doing so.

7. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your data.
• Restrict or object to data processing.
• Data portability (receive a copy of your data in a structured format).
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

8. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
Email: contact@neodesk.io
Address: NEODESK.IO, Gottwaldstraße 17, 45525 Hattingen, Germany